Shipping & Refund Policy

 

🚚 Shipping Policy

  • Orders are processed within 1–3 business days.

  • Delivery time is 3–7 business days, depending on your location.

  • Shipping charges (if applicable) will be displayed at checkout.

  • Once your order is shipped, you will receive tracking details via email or SMS.

Refund & Exchange Policy

Due to hygiene and safety reasons, jewelry items are generally non-refundable. However, we do accept returns or exchanges under the following conditions:

✅ Eligible Cases

  • Product received is damaged

  • Wrong item delivered

📌 Conditions for Return/Exchange

  • Request must be raised within 24 hours of delivery

  • Product must be unused and in original packaging

  • An unboxing video may be required as proof

🔄 Exchange Process & Timeline

  • Once your exchange request is approved, the reverse pickup (if applicable) will be arranged within 2–3 business days.

  • After the product is received and inspected, the replacement product will be dispatched within 2–4 business days.

  • The exchanged/replacement item will be delivered within 3–7 business days after dispatch.

👉 Overall, the complete exchange process may take approximately 7–10 business days, depending on your location.

💰 Refund Process

  • If a refund is approved, the amount will be credited back to the original payment method within 5–7 business days.

Privacy Policy

Welcome to “Website Name”. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

 

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely via third-party gateways)

  • Order history

 

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates

  • Provide customer support

  • Improve our products and services

  • Send promotional offers (only if you opt-in)

 

Data Protection

We implement secure systems to protect your personal information. Payment details are encrypted and handled through secure payment gateways.

 

Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

  • Shipping partners

  • Payment processors

  • Legal authorities (if required by law)

 

Cookies

Our website may use cookies to enhance user experience and analyze website traffic.

 

Your Rights

You may request access, correction, or deletion of your personal data by contacting us at:📧“Your Mail”

Terms & Conditions

Welcome to “Website Name”. By accessing or using our website, you agree to the following terms:
  1. Products

We sell “Your Product details” Product images are for representation purposes; slight color or design variations may occur.

  1. Pricing

All prices are listed in INR and are subject to change without prior notice.

  1. Orders

We reserve the right to cancel or refuse any order due to stock unavailability, incorrect pricing, or suspicious activity.

  1. Intellectual Property

All content including logos, images, text, and designs are the property of “Website Name” and may not be copied or reused without permission.

  1. Limitation of Liability

“Website Name” shall not be liable for any indirect or incidental damages arising from the use of our products.

  1. Governing Law

These terms are governed by the laws of India.